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Themes in
Healthcare Cognition
Lost in Menuspace: How practitioners cope with infusion device complexity

Mode Error: Why users misunderstand modes of operation

Making IT a Team Player: How IT needs to work in healthcare 

Technomania: Bruce McCall's "Getting Started"

Adverse Event Investigation: Medical Event Data Collection and Analysis Service (MEDCAS)

Endoscope Compatibility Popular scope models/ sizes, with smallest ET ID's and lumen

Important meeting dates:

November 10-12, 2008 American Medical Informatics Association 2008 Annual Symposium, Washington, DC

 

 


Medicare Payment Changes
Changes to the Hospital Inpatient Prospective Payment Systems and Fiscal Year 2009 Rates (CMS-1390-F), published 19 August 2008, describes adjustments to 2009 Medicare compensation including acute care organizations that are teaching hospitals, serve low income patients, and handle unusually costly "outlier" cases.  (more…)

Building Resilient Complex Systems
Ashgate Publishing has released the latest in its Resilience Engineering Perspectives Series, Remaining Sensitive to the Possibility of Failure, which compiles papers from the November 2007 2nd Symposium on Resilience Engineering in Juan-Les-Pins France. These newly-evolving concepts of resilience and resilience engineering define "success" based on the ability of organizations, groups and individuals to anticipate the changing shape of risk before failures and harm occur. Resilience Engineering: Concepts and Precepts was the first volume to explore this groundbreaking new development in safety and risk management.
     The 3rd International Symposium on Resilience Engineering, scheduled for November 2008, will feature recent research and writing on resilience and engineering resilient systems.

Strasbourg Keynote Probes Adverse Event Investigation
CTL's Richard Cook gave one of two main keynote presentations at the International Conference on Health Systems Ergonomics and Patient Safety in Strasbourg, France on June 25th, 2008.  His presentation, "What are we missing?  Results of MEDCAS, the National Healthcare Safety Board Demonstration Project" described what a team of technically-qualified independent investigators can learn about adverse events that in-house investigations miss. His message was based on the CTL's recent "Medical Event Data Collection and Analysis Service" project funded by the VHA Health Foundation and the U.S. Food and Drug Administration.

Improving Healthcare Team Communication
CTL's Christopher Nemeth edited the recent Ashgate Publishing release Improving Healthcare Team Communication that features the work of leading researchers in healthcare communication. Their insights from 'sharp end' operator research in high-hazard sectors shed light on the performance of cognitive tasks in groups and across healthcare organizations. 
    "Here a cluster of the world's experts extract lessons from both domains that those who seek to improve patient safety will find fascinating and useful." --Lucian L. Leape, MD, Harvard School of Public Health, USA

Technomania!
Bewildered by medical equipment interfaces? You're not alone! Bruce McCall introduces the latest gizmo designed to maximize your performance through information technology. (more...)

Recent Publications

2008

2007

Behind Human Error: Taming Complexity to Improve Patient Safety
   [2007] (1.9 MB)
Can a log of infusion device events be used to understand infusion accidents?
   [2007] (307 KB)
Collaborative cross-checking to enhance resilience
   [2007] (133 KB)
Gaps and resilience
   [2007] (187 KB)
Groups at work: lessons from research into large-scale coordination
   [2007] (116 KB)
Healthcare groups at work: further lessons from research into large-scale coordination
   [2007] (114 KB)
Healthcare IT as a Source of Resilience
   [2007] (184 KB)
Let the record show: an infusion device doesn't record critical evidence
   [2007] (34 KB)
Medical event data collection and analysis service (MEDCAS), an NTSB for medicine
   [2007] (18 KB)
Not a black box: infusion devices are not used like aviation data recorders in accident analysis
   [2007] (17 KB)
Probabilistic Risk Assessment of Accidental ABO-Incompatible Thoracic Organ Transplantation Before and After 2003
   [2007] (863 KB)
Regularly irregular: how groups reconcile cross-cutting agendas and demand in healthcare
   [2007] (266 KB)
Reliability Versus Resilience: What Does Healthcare Really Need?
   [2007] (79 KB)
Replacing hindsight with insight: Toward better understanding of diagnostic failures
   [2007] (88KB)
RePresenting Reality: The Human Factors of Health Care Information
   [2007] (1.45 MB)
Self-initiated and respondent actions in a simulated control task
   [2007] (11.8 KB)
Sensemaking, safety, and cooperative work in the intensive care unit
   [2007] (461 KB)
Studying the technical work of Emergency Care
   [2007] (68 KB)
What are they saying? Device logs don't tell us as much as they could about events
   [2007] (16 KB)


for publications from previous years click here
 
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