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How to use this table.

 Video                                          Task - The work being performed                                                                                                                                        Cognitive - the work behavior that relates to the task being performed                                       
Click on a video title below to see an example of difficulties clinicians have with understanding infusion devices

 Navigation

Finding correct programming route

 Data Entry

Actions necessary to commit variables programmed to the device to active working memory

Number/Input

Programming numbers to the device, before they are commited to memory buffer  

 Calculation

Determination of pump rate to program to accomplish correct medication or fluid dose

Fixation

Repeated unproductive interaction with interface 

 Perception

Awareness and processing of sensory information

 Memory

The ability to retain mental impressions

 Decision Making

Deliberation of possible alternatives and selection of one course of action

                 
 Aborted key presses                *
 Alarm suprise

*

         *    
 Awareness of states            *    

 Cul de Sac

*

         *    
 Decimal error                *
 Display error            *    
 Dormant keystrokes *          *    
 Double-cuing        *        *
 Drug library use        *        *
 Enter/Menu confusion *          *    
 Expected cues missing

 * 

         *    
 False assertions about active defaults    *          *  
 False validation    *        *    
 Frustration with unknown forces              *  
 Give-ups                *

 Hold overuse

         *      *
 Inadvertent cursor movement

*

         *    
 Ineffective key presses

*

             *
 Looping

*

             *
 Piggyback switch            *    
 Power downs

*

         *    
 Rapid-fire key presses          *      *
 Refractory period key presses          *      *
 Screen facilitated mode error      *      *    
 Screen revisits

 * 

             
 Searching behavior

*

             *
 Sequence repeats

*

             
 Side calculations        *        *
 Superhold          *      *
 Thumbwheel around                
 Thumbwheeling

*

         *    *
 Timeout selection

*

         *    

 Toggle backtrack

 * 

             *
 Toggle overshoot          *      *
 Trying to thumbwheel

*

         *    
 Unaware if active default            *  
 Unit trickery        *        *
 Unnecessary hold          *      *
 Unnecessary validation          *  *    
 Value reversal      *      *    
 Wrong pump programming            *    
 Zeroing out          *    


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